Release is Here!
The June
In this release guide, you’ll find information on all our of our awesome new features available to you and why you need to take advantage of these NOW. We will dive into a few of our top features, including:
Web Experiences: Embedded Personalization New Chat Views and Dashboards New Chat Engagement Window Hubspot for Chat Mobile App Unified Login
Click on these icons for more information throughout this eBook
Summer is here and we have some HOT new features available to you now with our June Release! For this release, our newest features are all about optimizing your website in ways you have never been able to do before. And with Terminus, we believe the
At Terminus, our product releases are constantly focused on improving the customer experience while building the ABM platform of the future. And in our June Release, customers can expect a new Chat integration with Hubspot, complete platform experience overhauls, embedded personalization, and more. Terminus is working with you to invest in your most important resource, your website. Let’s dive in!
Homepage is Where the Heart is.
Think about it: your ONLY sales rep that works 24/7 is your website. Make it great.
Table of Contents
New Feature #1:
Web Experiences: Embedded Personalization
AVAILABLE NOW | New Feature #1:
What is it?
With Embedded Personalization you can deliver experiences in any existing element of your website. Create fully dynamic landing pages or personalize your homepage for any visitor.
Where To Find in Terminus?
Value Points
Customer Challenges Addressed
Use Cases
Web Experiences
Our customers are investing money in many different channels to drive potential buyers to their website. They need website personalization to ensure that when their visitors are in market, on their website, they receive the best possible experience for them at that moment.
Use embedded campaigns to deliver personalized messaging in prominent locations across your website Deliver fully customized landing pages with distinct headlines, imagery, and/or body text Eliminate the need to build dozens of landing pages with inline, landing page personalization Use onsite-behavior to deliver personalization based on how visitors are engaging with content, complete goals, or visit your website for the first time
As a Content/Brand Marketer, I am investing money in many different channels to drive potential buyers to my website. I need website personalization to ensure that when my visitors are in market, on my site, they receive the best possible experience for them at that moment. Here are some of the pain points for the Content/Brand Marketer that are addressed:
Create Modals, Pop-ups, Fly-in, and Banner experiences to customize visitor experience in our easy to use WYSIWYG content creator. Be live in minutes. Use Terminus data to personalize any page on your site based on account name, industry, customers, and so much more.
Tell Me More About Web Experiences
Inability to optimize experiences for key visitors Inability to target influenced/view-through traffic Poor website health metrics Low conversion numbers Low engagement with content Lack of visibility into audiences and their engagement
Join the webinar to see more
New Feature #2:
Chat Views
AVAILABLE NOW | New Feature #2:
An upgraded user experience that helps make specific chat actions easier, and improves the overall look and feel of the Chat Views page.
Our customers want to be able to easily insert popular data asks with one click into a conversation to better qualify chat conversations and leads, as well as a refreshed experience that matches other Terminus design styles.
As an SDR/BDR, I want to an easier way to qualify chat conversations and leads. As an SDR/BDR, I want to be able to easily see the follow-up activities that need to be done and act quickly.
New UI/UX for Sales reps taking chat Improved info panel to highlight key follow up activities Added color and icons to highlight integrations and other tasks Insert popular data asks with one click into a conversation Easily qualify chat conversations and leads
Chat Experiences
Connect your sales team to your most important prospects in real time, no matter where they are. Your buyers don’t want to fill out a form and wait for you to get back to them. They want to start a conversation exactly when they’re ready to. While other chat solutions started as just that– we built Chat Experiences from the ground up with your target accounts in mind. Now you can directly connect your marketing efforts to the conversations your sales team want to have.
Tell Me More About Chat Experiences
New Feature #3:
Chat Dashboards
As a part of our vision to give our customers a more uniform look and feel and better display how Chat is influencing pipeline month-over-month, we are bringing you a brand new view of the Chat Dashboard, which improves the user experience and overall usability of the page.
Customers want to have more insight into how Chat has been influencing pipeline month over month.
As a sales leader, I want an easier way to see the most important KPIs of Chat on the Chat Dashboard. As a sales leader, I want to see KPI trends and most recent conversions on my Chat Dashboard.
Display trending and month-over-month comparisons Chart key metrics and trending data over time to easily see patterns and changes to Chat KPIs More consistent look and feel
AVAILABLE NOW | New Feature #3:
New Feature #4:
New Chat Engagement Window
Customers can expect a new sleek and modern UI for the Chat Engagement Window to increase chatbot engagement.
Customers want an easier scheduling functionality for their web visitors/prospects to book meetings, paired with a modernized UI. They want to decrease friction of the scheduling process and increase meetings booked conversion rate.
As a Content/Brand Marketer, the current chat engagement window needs to be a direct reflection of my brand. As a prospect/web visitor, want to have a more streamlined process to book a meeting.
Improved branding and design A new workflow for seamlessly booking meetings Improved attachments and URLs that are sent via Chat Seamless transition from bot to human
AVAILABLE NOW | New Feature #4:
New Feature #5:
Hubspot for Chat
HubSpot for Chat
Chat Experiences now integrates directly with Hubspot to not only import/sync lists of target leads, but create new leads directly from Chat.
Customers want to align Chat Playbooks with HubSpot lists and be able to capture new contacts/leads.
As an SDR/BDR, I want to be able to add new leads to nurture campaigns right away while the Chat lead is hot! I want to be able to add this lead to my other marketing channels ASAP. For example, I can:
Automatically create new contacts in HubSpot from Chat Import HubSpot lists for increased personalization and segmentation Sync HubSpot lists to use for targeting Chat Playbooks
AVAILABLE NOW | New Feature #5:
Generate a new lead with my Terminus App. Set up my Hubspot integration to automatically add new leads to a nurture. Create a pipeline generating machine that runs on autopilot.
New Feature #6:
Mobile App Unified Login
Customers can now use their Terminus Unified Login to log directly in to the Mobile App! We also have a refreshed UI/UX for Sales reps taking chats directly from their phones with the native Terminus look and feel.
Customers want to streamline the Chat Views and Info Panel in the mobile app.
As an SDR/BDR, I want to be able to act on Chat leads directly from my phone/mobile app the same way I could from the Terminus platform.
Upgrade the mobile app to use Terminus’ Unified Login Refreshed Chat Views experience with native look and feel New UI/UX for Sales reps taking chat directly from their phones
AVAILABLE NOW | New Feature #6:
We really are going ALL IN with our new experiences for our customers as we continue to build the ABM platform of the future.
Wait, there’s more!
And there’s so much more in this release for you to get excited about and all of these features are available NOW. See these features in action and learn more about how Terminus can help you bring ABM and sales engagement together seamlessly, generating full-funnel revenue.
To learn more go to Terminus.com.
