Making You Successful With Terminus Services

Onboarding

Our team will help you quickly implement Terminus in the way that works best for your company. During this process we’ll connect all of your data, turn on all of your new marketing channels, and make sure it aligns with your pipeline and revenue goals.

Onboarding Team

Implementation Consultants

A team of technical product experts that implement the Terminus platform to align with customer use cases and business needs.

Project Managers

A team dedicated to delivering project success and time to value for all Terminus customers.

Terminus Onboarding Methodology:
A Phased Approach

Onboarding Journey

Welcome call
Getting started materials
Technical validation
Data Studio setup
Module onboarding
Measurement Studio setup
Platform training
Internal handoff
CSM introduction

Terminus 360

Every customer is supported by an entire dedicated team, called Terminus 360 (T360), to make sure they are maximizing results. Our T360 team brings creative and strategic direction, informs customers of best practices, and delivers fast technical solutions.

Empowering You, the Customer

We provide a slew of great resources to assist you not only utilize Terminus to the fullest, but also take your entire marketing strategy to the next level.

Terminus Academy

On-demand guided product tutorials, comprehensive learning paths, Terminus certifications, and on-demand webinars.

Support Knowledge Base

Technical support, product documentation, and FAQs.

Customer Community

Monthly newsletter, customer stories, webinars and events, and new product announcements.

Professional Services

Creative Services

No design team? No problem. Our Creative Services team can design your ads for you with quick turnaround times and proven success (3X ad performance compared to average engagement of all other ads).

Terminus creative services examples

Partnering with Strategy Consultants Our team of ABM thought leaders partner with you to accelerate your ABM programs, from multi-channel engagement strategies to tactic management.

Tactical Execution

  • Tactically executing campaigns with Terminus
  • Providing standard weekly and monthly performance reporting
  • Working with Customer Support and your Terminus 360 team to drive escalation and resolutions
  • Joining scheduled calls with CSM as needed

Program Management

  • Campaign planning and recommendations
  • Standard reporting
  • Option for custom reporting or ad hoc requests
  • Platform configuration and usage recommendations for campaign and reporting purposes
  • Tactical execution of programs with Terminus
  • Weekly syncs for updates and recommendations

Consulting On-Demand

  • Account-based marketing strategy and recommendations
  • Sales and marketing alignment best practices
  • Organizational readiness and change management
  • ABM expertise in the Terminus community
  • Thought leadership

Data-Enrichment Services

  • Improve match rates
  • Increase ability to identify and attribute site visits
  • Increase visibility into accounts showing intent

Terminus Advocacy Program

An exclusive program for ABM rock stars that includes special opportunities to network, showcase use cases, and be rewarded for advocacy efforts.