Onboarding
Our team will help you quickly implement Terminus in the way that works best for your company. During this process we’ll connect all of your data, turn on all of your new marketing channels, and make sure it aligns with your pipeline and revenue goals.
Onboarding Team
Implementation Consultants
A team of technical product experts that implement the Terminus platform to align with customer use cases and business needs.
Project Managers
A team dedicated to delivering project success and time to value for all Terminus customers.
Terminus Onboarding Methodology:
A Phased Approach
& configuration
application setup
and reporting
completed!
Onboarding Journey
The onboarding team was great. They were always very responsive and great at explaining how to use the platform.
My onboarding specialist was amazing, and beyond helpful. I had several questions, some of which were repetitive and she always answered in a professional and respectful manner. The team showed me everything I needed to know and more.
The Terminus team was extremely helpful throughout the onboarding process. Their deep knowledge of the platform was apparent in every call we had with them. They were able to answer all of our questions and did an excellent job driving us towards the end goal.
Terminus is pretty easy to use. They have staff that are dedicated to helping you fully understand the platform as you are onboarding. Because they are there to walk you through the process, you can get tactics up and running in a matter of minutes.
Terminus 360
Every customer is supported by an entire dedicated team, called Terminus 360 (T360), to make sure they are maximizing results. Our T360 team brings creative and strategic direction, informs customers of best practices, and delivers fast technical solutions.
Empowering You, the Customer
We provide a slew of great resources to assist you not only utilize Terminus to the fullest, but also take your entire marketing strategy to the next level.
Terminus Academy
On-demand guided product tutorials, comprehensive learning paths, Terminus certifications, and on-demand webinars.
Support Knowledge Base
Technical support, product documentation, and FAQs.
Customer Community
Monthly newsletter, customer stories, webinars and events, and new product announcements.
Creative Services
No design team? No problem. Our Creative Services team can design your ads for you with quick turnaround times and proven success (3X ad performance compared to average engagement of all other ads).
Partnering with Strategy Consultants Our team of ABM thought leaders partner with you to accelerate your ABM programs, from multi-channel engagement strategies to tactic management.
Tactical Execution
- Tactically executing campaigns with Terminus
- Providing standard weekly and monthly performance reporting
- Working with Customer Support and your Terminus 360 team to drive escalation and resolutions
- Joining scheduled calls with CSM as needed
Program Management
- Campaign planning and recommendations
- Standard reporting
- Option for custom reporting or ad hoc requests
- Platform configuration and usage recommendations for campaign and reporting purposes
- Tactical execution of programs with Terminus
- Weekly syncs for updates and recommendations
Consulting On-Demand
- Account-based marketing strategy and recommendations
- Sales and marketing alignment best practices
- Organizational readiness and change management
- ABM expertise in the Terminus community
- Thought leadership
Data-Enrichment Services
- Improve match rates
- Increase ability to identify and attribute site visits
- Increase visibility into accounts showing intent
Terminus Advocacy Program
An exclusive program for ABM rock stars that includes special opportunities to network, showcase use cases, and be rewarded for advocacy efforts.
The Terminus Advocacy program has given me the opportunity to help guide other marketers who are new to an account-based approach. It has been incredibly rewarding to be able to connect with other industry leaders and showcase how we’re deploying our account-based strategies throughout multiple channels.
